Delivery information for Flat Cats

Flat Cats are delivered by Royal Mail postal services.

You will receive an email advising you that your Flat cats order has been posted.

Shipping Schedule:

This schedule may varey during the year depending on demand but times stated below are updated regularly and should be MAXIMUM times that you would expect to wait.

Standard Flat Cats - Currently posting orders out in up to 14 working days (updated 22/05/2020)

Custom Flat Cats - Currently posting orders out in up to 14 working days (updated 22/05/2020)

Due to the huge number of orders we have received we are becoming unable to deal with enquiries and orders in a reasonable timeframe. I have therefore taken the decision to stop accepting orders from 11pm 22nd May 2020 to 8am on 8th June 2020. We certainly do not like doing this but with the volumes of orders not decreasing and a large backlog of enquiries this course of action has become essential.

During this period we will be clearing the backlog of orders that have already been made and corresponding and taking orders from customers who have already made enquiries to us which have not as yet been answered. If you have a current order or you have already made an enquiry and wish to follow this up then please do call us on 01526 833660 but we will answer your questions and you will still have an option to purchase.

I apologise in advance for the inconvenience caused - Best wishes : Dominic

If you have any questions regarding delivery then please do not hesitate to contact Dominic of 01526 833660.

Buying from Outside the United Kingdom?

If you are outside the UK don't worry, we ship all over the world and usually manage to charge no extra for postage. However please email Dominic on info@flat-cats.co.uk with details of what you would like to order and we can give you an exact figure.

BUYING FROM THE USA

If you are buying from the USA you can now pay in $US. Click here for full details and postage is included in the price you pay online so there is no extra to pay.

Delivery Information

Customer comments

Thanks for latest Flat Cat. this is just what we needed to our bedroom window [in bungalow ] to stop cats getting mud etc.on bedding and also to stop them bringing in "presents"for us.
thanks again.
RS. Lancaster, Lancashire

Hi Dominic, We would just like to thank you for providing us with the Flat Cats for our double conservatory door. They arrived this week and they are fantastic!! Our cats seem more content as they have fresh air. As you know this is the second time we have purchased your Flat Cats. Our two old 17 year old cats love them and it has really helped cool the hot conservatory. The first time was at a previous address about 9 years ago. They are very easy to fit and install. I would have no hesitation in recommending your Flat Cats. Great product and exceptional service!
Martin & Anne Pickering, Ludlow,Shropshire